Joseph Janangelo is Associate Professor of English at Loyola University Chicago and Past President of the Council of Writing Program Administrators. His books are A Critical Look at Institutional Mission: A Guide for WPAs, Resituating Writing Programs: Constructing and Administering Writing Programs, and Theoretical and Critical Perspectives on Teacher Change. Mark Blaauw-Hara is Assistant Professor, Teaching Stream, at University of Toronto Mississauga, Past President of the Council of Writing Program Administrators, and current Treasurer of the Canadian Writing Centres Association. His book is From Military to Academy: The Writing and Learning Transitions of Student-Veterans.